Frequently Asked Questions
Everything you need to know about our premium research products.
What is the purity level of Polar Peptides products?
All of our products undergo rigorous third-party HPLC and MS testing to ensure a purity level of at least 98% or higher.
How should I store my peptides upon arrival?
For long-term stability, we recommend storing lyophilized powders in a cool, dry place away from light, preferably in a refrigerator at 2-8°C.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international shipping varies by destination.
What is your return policy?
Due to the sensitive nature of our research chemicals, we cannot accept returns once the vacuum seal has been broken. If your order arrives damaged, please contact support within 48 hours.
Are these products safe for human consumption?
No. All products sold by Polar Peptides are strictly for laboratory research and development purposes only and are not intended for human or veterinary use.
What payment methods do you accept?
We currently accept all major credit cards, secure bank transfers, and various cryptocurrencies to ensure a private and seamless checkout experience.